Customer Feedback
Read what our happy customers have to say about us and our services.
My family members and I have used Murphy’s over the yrs and have always received great service! There’s even onsite car rental available. The lifetime guarantee, great staff, and quality service is great and refreshing for automotive repair. Ask for Domininique, his customer service and is tops!
Tasha
My car had minor scratches on it and I needed to find a good auto body shop to seek service. So, I came across Murphy’s Auto Body and went in to get an estimate for repair. Talked with an on site claims adjuster to go over the details of my visit. After inspecting my vehicle, I was given the estimate cost of repair on the spot. At that moment, I could not leave my car with the shop with them at the time but, arranged a scheduled date to bring back the vehicle. Beforehand, I was given a time frame of 2 to 3 days of service. So, I brought in the vehicle on the following Monday morning and received a call from the shop on the next day that, my vehicle was ready for pickup! I was very surprised! So, I rushed over to retrieve my vehicle before closing time. After inspecting the work that was performed, I was impressed with the results. The scratches were removed and the paint was restored. The staff are very pleasant and professional. I will bring back my vehicle for future repairs!
Thanks, Murphy’s Auto Body! You are the Best!
David J-Washington, D.C.
I was rear-ended at a stop light and Geico had my car towed to Murphy’s. I was nervous about it, but they did a fantastic job of repairing everything. Geico’s Stacy Harris kept me updated about the progress of my car and Murphy’s called me when they were done. The work, which essentially involved replacing the better part of the back of the car, took about a week and a half. Murphy’s hours say 8-5, but I work until 5:30 and they had someone waiting for me to arrive around 6 to get my car. They shared all of my paperwork, including the estimate and a warranty, with me and showed me the replacements. The paint matches exactly and they replaced all of the necessary Toyota nameplates. I hope to never be involved in another accident, but I know that if I am, Murphy’s will do a great job with my car.
Kathryn K. - Washington, DC
I had a 10:30am appointment for an estimation of the damage I had in the front driver side of my car. The front desk was nice and attentive. I was seen on time by Domonique Broadus! He looked at the damage on my car and told me that it wasn’t much damage at all…the front part had just popped out and it was just a matter of popping it back in. He did it with no charge since it took less than 5 minutes to do. This is my third time visting Murphy and every experience has always been very professional and quick! I definitely recommend this place to anyone! Thanks Domonique!
Chancia Mouketou
I had a great experience at Murphy’s my estimate started exactly at the time we scheduled. Domonique was my examiner, he was very nice and professional, the front office staff was very friendly professional as well, Dominique was patient and he explained everything to me, they called me and kept me abreast of the whole process he also called when my car was ready, I didn’t have to call them five times, my car looks brand new, they went above and beyond what I expected. I’m extremely pleased with their service.
THANKS MURPHY’s !!!!!??
Sharmayne Cosby